At MyBatteriesHub.com, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help! Below are the guidelines to help you return an unused product or process a warranty claim for a defective item.
Return Timeframe
- Return Window: You may return unused products within 7 days from the date of delivery.
- Defective Products: Defective products are covered under a separate Warranty Policy. Please reach out for assistance if your product is defective.
Return Process
- Proof of Purchase: A valid proof of purchase, such as an order confirmation email or receipt, is required to process your return.
- Shipping Returns: If you are returning an item by mail, it must be received by our warehouse within 45 days of the delivery date. Please note that shipping costs are non-refundable.
- Condition of Returned Items: The product must be unused, in its original packaging, and in saleable condition.
Refund Method
- Credit Card Purchases: If you paid by credit card, your refund will be credited back to the original card used for the purchase.
How to Return an Item
To start the return process, please contact us through the Contact Us section of our website. If you need specific shipping instructions, our support team will be happy to assist.